Klack
v1.7

FAQs

Updated January 2025

Does Klack have latency?

No, Klack does not add any latency. However, Bluetooth on the other hand does. Please ensure that you’re not using any Bluetooth devices if you want to experience Klack without any latency. The current Bluetooth codec used in macOS is optimized for battery usage over latency. You could potentially reduce latency by up to 200ms while using Bluetooth by changing your codec to prioritize low latency.

Klack has the lowest possible latency.

Why can’t I see Klack in my menu bar

The menu bar is poorly designed for MacBooks with a notch, where if you have too many menu bar apps open, some will end up hidden behind the notch. To resolve this, simply close a few menu bar apps and Klack will eventually show up. If this is not the case, then please ensure that neither Bartender nor Ice is hiding Klack by looking through their respective settings, if you do use any of these apps.

Why doesn’t Klack ignore the system volume?

Unfortunately, it's simply not possible to override the system volume in macOS. Klack is essentially limited by the cap of the current system volume and cannot set an independent volume louder than this.

Why doesn’t Klack produce any audible feedback?

It’s possible that you have simply forgotten to enable Klack, please first ensure that this is not the case by merely toggling Klack (it should show Disable Klack in the menu bar when enabled). If this is not the issue then it’s possible that Klack has lost its accessibility authorization, you can confirm this by checking the About tab in Klack’s settings. To resolve this, simply remove Klack from your accessibility access list, restart your Mac, and go through the introduction of Klack from scratch.

Why doesn’t Klack support audible media keys?

Unfortunately, the only available API provided by Apple for listening to keystroke events doesn’t support media keys. There is currently no alternative API approved by Apple while distributing through the App Store.

Apple may change this in future updates.

Can you add more switch sets?

Yes, but it’s important to note that each switch set is an immensely time consuming and therefor expensive task. Each switch set consist of over 100 audio files that need to be recorded and mastered individually. It’s also important that each switch set differs, meaning finding new unique switch sets is also a time consuming task.

Please be patient in this matter.

Can I try Klack before I buy it?

No, but you can preview the switch set sounds on the landing page by clicking on their respective play buttons. You may also purchase Klack, try it, and if you don’t end up enjoying it, simply request a refund through the App Store. Apple generally accepts 99% of all legitimate refunds.

Please do note that we cannot ensure a refund from Apple.

Can I get a discount?

Unfortunately, there are no available discounts for Klack and will most likely never be.

Does Klack collect any data?

No data or personal information is collected by Klack. This is corroborated in the privacy policy.

Have more questions?

If you have any additional questions, do not hesitate to contact us.